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Outcomes in Medicaid Members Engaged in Health Plan, PBM, and Community Pharmacy Collaboration

September 2024
Full report

An analysis of a collaboration between Elevance Health and a network of independent community pharmacies demonstrated improved outcomes for Iowa Medicaid members who engaged with the program to manage their complex or chronic conditions.

Pharmacists are increasingly valued for their role in managing chronic diseases, as demonstrated by the rise in outcomes-based contract arrangements with pharmacy benefit managers (PBMs). Pharmacists have evolved their clinical services to include not only medication dispensing and adherence but also medication therapy review, patient health education, and counseling. They can play an important role in care management and have been shown to positively impact pharmacy-related outcomes.

This brief highlights how Iowa Medicaid members with higher healthcare needs experienced a favorable change in medical services utilization, higher rate of improvement in quality of care HEDIS gap closures, and reduction in medical costs for their chronic conditions compared to members who did not engage in the program.

Topics

  • Medicaid Prescription Drug Benefit
  • PBM and Community Pharmacy Partnerships
  • Value-Based Care in Pharmacy
  • Program Outcomes

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